Post Tagged with: "BlackBerry FAQ"

What can I do if WHERE stops working or fails to load after an update?

If WHERE doesn’t seem to be working correctly after an update please make sure that all your permissions are set correctly. On your BlackBerry, go to “Options” -> “Advanced Options” -> “Applications.” Scroll through the list and select the Where application. Choose “Edit Permissions” and make sure they are set to “Allow.”

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What does Clear Cache do when clicked on the home screen menu?

Clear Cache will clear all saved data that WHERE has saved on your device.

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Can I add search results to my contacts?

Yes. With the RIM version of WHERE you can tap the “Save” button on each restaurant/business page that will send that venue’s contact information directly into your phone’s address book.

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How do I update my location?

To change your location go to Menu – Set My Location. There you can change your address either manually (using an address, zip code or city and state) or using GPS.

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WHERE is unable to get a GPS location, how can I fix this?

If GPS doesn’t seem to be working check to make sure you have all your permissions set correctly to ‘Allow’ for the WHERE application. You can check this by going to Options – Advanced – Applications – WHERE – Permissions.

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I entered a full street address manually, but the street number appears incorrect. What’s going on?

When you enter a Location manually, WHERE tries to Geocode it and link it to a latitude/longitude coordinate. However, it is not uncommon for a Geocoded (lat,lng) rounded to 6-8 decimal places to be slightly off. This may result in the street address being slightly off, such as “58 Canal Street” instead of “60 Canal [...]

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