Post Tagged with: "FAQ"

What is WHERE?

WHERE allows you to quickly launch a mobile experience that puts the people, places and things you are looking for at your fingertips. This includes everything from weather, news, and restaurant reviews, to the closest coffee shop, cheapest gas, traffic updates, movie show times and more.

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Does my phone support WHERE?

To find out if your phone supports the WHERE application, please select your carrier or platform from the FAQ directory for more information. If your device is not yet supported, rest assured, we’re adding more all the time. Feel free to contact us and let us know what phone and carrier you want us to [...]

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How accurate is my GPS location in WHERE?

Typically, GPS is accurate to within a city block of your current physical location. If you are indoors (or in an obstructed location) or your network provider is having problems, your GPS location may only be accurate to your current city area; in a worst-case scenario, if your provider got an Assisted GPS Fix, your [...]

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I entered a full street address manually, but the street number appears incorrect. What’s going on?

When you enter a Location manually, WHERE tries to Geocode it and link it to a latitude/longitude coordinate. However, it is not uncommon for a Geocoded (lat,lng) rounded to 6-8 decimal places to be slightly off. This may result in the street address being slightly off, such as “58 Canal Street” instead of “60 Canal [...]

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Do I need an unlimited data plan to use WHERE?

No, you don’t need one, but we do suggest it. Every time you use WHERE, you are accessing pages over your phone’s network. Therefore, the more you use WHERE, the more data you consume. If you’re interested in downloading WHERE and are unsure of your current dataplan, we strongly suggest you contact your carrier to [...]

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If I get a new phone, how do I reload WHERE on my phone?

On most mobile carriers, when you purchase a new phone you will have to re-subscribe to any applications such as WHERE that you previously had on your phone. For instructions on how to subscribe, please see the question ‘How Do I Get WHERE on my Phone?’. Once you’re subscribed to the WHERE application on your [...]

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Why does WHERE collect my email address and phone number on the m.where.com website?

WHERE collects your phone number on the web site so we know which phone you are using when you manage your widgets. Some widgets may also use your phone number to send you opt-in text message alerts about things you’ve chosen to hear about. WHERE collects your email address as an extra layer of security [...]

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